OSX 913a • Effective Communication Skills

OSX 913a • Effective Communication Skills for Safety and Health Professionals

* Schedule(s) subject to change; contact our OSHA Assistant for scheduling questions | Updated Daily
 

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Course Description

This course is design to focus on the practical approach and advance techniques of effective communication. Participants will learn oral, written and non-verbal communication techniques to improve daily interactions with employees, co-workers and supervisors. Employee relationship, goal-setting and accountability will be heavily emphasized.

This highly interactive course consists of discussions, case studies and projects to build student knowledge, skills and abilities to contribute to company’s success at a strategic level.

Learning Outcomes

  1. Describe the various means of communication
  2. Demonstrate effective communication techniques
  3. Develop specific and measurable goals for employees
  4. Analyze communication barriers
  5. Establish specific and measurable goals

CEUs: 0.7
Prerequisites: None
Course Length: 1 day
Recommended Materials: Pen, pencil, highlighter and writing pad

 

 Registration Eligibility

Students who wish to participate in OSHA–numbered courses in the online synchronous video conferencing format must have a valid physical address in OSHA's San Francisco Region (AK, AZ, CA, OR, NV, HI, ID, WA, Guam, and American Samoa), or obtain permission from their local OTIEC to attend a class outside their home region.

Other CSUDH OTIEC courses can be taken by anyone (no residency required).

 

 

System and Equipment Requirements

It is important that students review the system and equipment requirements listed below to be able to successfully take part in a CSUDH OTIEC course, whether participating in person or online via video conferencing.

  In-Person System and Equipment Requirements

  • A laptop with built-in camera, Wi-Fi capability

  Online System and Equipment Requirements

  • An internet connection – broadband wired or wireless (4G/LTE or better)
  • Access to computer or laptop with built-in camera – one student per device
  • OSHA 510, 511, 500 and 501 Students only:
    Additional stand-alone webcam or secondary device (phone)
  • Built-in or external speakers/headset and microphone

  Additional Student Resources

 

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